Terms of Service

1. Who we are

963 Sale is provided by a trader, meaning a business acting for purposes relating to its trade:

• Trader: Mohamad Anas Yagop (L7 Techs)
• Email: level7techs@gmail.com

You can contact us at any time by email or through our Contact Us page. Full trader details are also shown on the 963 Sale page on Google Play.

2. Acceptance

By creating an account or using 963 Sale you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the service.

3. The service and price

963 Sale is an online marketplace where people advertise new and used items for sale in Syria, and where buyers can browse those listings and contact the sellers. Browsing is free and does not require an account; posting listings, favourites and reports require one.

The service is currently free of charge: there are no fees, subscriptions or in-app purchases. If we ever introduce paid features, we will show the price, the main features and your rights (including any right of withdrawal) clearly before you pay, and nothing will be charged without your explicit agreement.

4. Accounts

• You must give accurate information and keep it up to date.
• You are responsible for keeping your password private and for all activity on your account.
• You must be at least 18 years old, or the age of legal majority where you live, to post listings.
• Tell us right away if you suspect unauthorised use of your account.

5. Listings and sellers

• Listings must be genuine, accurate and up to date. The item must be legal, yours to sell, and its condition (new or used) must be stated honestly.
• If you sell as a business (for example a shop), you must say so and comply with the laws that apply to you, including consumer protection law towards your buyers.
• Photos must show the actual item and must not contain watermarks of other sites or people without their consent.
• Every listing is reviewed before it is published. Editing a listing’s text, price, category, condition or photos sends it back for review. Search results are shown by default from newest to oldest, or in the order you choose with the sort and filter options; there are no paid placements.
• You grant us a non-exclusive, royalty-free licence to host, display and distribute the content you publish for the purpose of operating and promoting 963 Sale. You keep ownership of your content.

6. Prohibited items

You must not list weapons or ammunition, drugs, medicines, alcohol or tobacco where prohibited, stolen or counterfeit goods, live animals or products whose sale is restricted by law, personal data, or anything else that is illegal.

7. Sold listings

When your item sells, mark the listing as sold. It stays visible with a “Sold” badge for a period set by our team, then is hidden from search. You can also archive or delete your listing at any time.

8. Contact and transactions between users

963 Sale only displays listings. We are not a party to any agreement between users, we do not handle payments or delivery, and we do not guarantee the quality, safety or legality of items, the accuracy of listings or the identity of sellers. Any sale is made directly between the buyer and the seller, and consumer protection rights in that sale apply only where the seller is a business. Always inspect the item and meet in a safe, public place before paying any money.

9. Prohibited behaviour

You must not:

• post fraudulent, offensive, illegal or duplicate content;
• harass other users or use their contact details for spam or unsolicited marketing;
• scrape, copy or harvest data from the service by automated means;
• attempt to break, overload or bypass the security of the service;
• impersonate another person or organisation.

10. Reporting illegal content

Anyone can tell us about content they believe is illegal or breaks these Terms: tap Report listing on the listing (signed in), or use our Contact Us page. Please include a link to or the title of the listing, why you believe it is illegal or against our rules, and your name and email unless you prefer not to give them. We review every report diligently and objectively and tell you what we decided.

11. Moderation, suspension and your right to appeal

We may reject, hide or remove listings, and suspend or close accounts, that are illegal, misleading or break these Terms, or that put other users at risk. When we do, we will tell you what we did and why, which rule or law it is based on, and how to challenge it, unless the law prevents us or the content is spam or fraud. Rejected listings show the reason in the app, and you can edit and re-submit them. You can contest any decision within 6 months through the Contact Us page or by email to level7techs@gmail.com, mentioning the listing or account concerned; a person, not an automated system, will review your appeal. You may also use any out-of-court dispute settlement body or court available to you.

You may stop using the service and delete your account at any time from the app or via our account deletion page.

12. Your consumer rights

If you use 963 Sale as a consumer, you keep all the rights given to you by the mandatory consumer protection laws of the country where you live, including in the European Economic Area (EEA) and the United Kingdom. Nothing in these Terms limits or excludes those rights. If you are a consumer in the EEA or UK, you have a legal guarantee that the app conforms to these Terms and its description.

13. Disclaimer

We do our best to keep the service running, secure and accurate, but we cannot guarantee it will always be available or error-free. Listings are written by sellers, not by us.

14. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law. Subject to that, we are responsible for loss that is a foreseeable result of our breaking these Terms or failing to use reasonable care, but we are not liable for loss that is not foreseeable, for loss arising from dealings between users or from listings posted by users, or for business losses if you use the service for business purposes.

15. Changes to the service and these Terms

We may update these Terms or the service, for example to reflect new features or legal requirements. We will tell you about significant changes in the app at least 15 days before they take effect, unless a change is needed sooner for legal or security reasons. If you do not agree, you can stop using the service and delete your account before the change takes effect; continuing to use it afterwards means you accept the updated Terms.

16. Governing law and complaints

If you have a complaint, please contact us first through the Contact Us page; we aim to reply within 14 days. These Terms are governed by the law of the country where we are established. If you are a consumer, you also benefit from the mandatory provisions of the law of the country where you live, and you may bring proceedings in the courts of that country.

17. General

If any part of these Terms is found invalid, the rest stays in force. You may not transfer your rights under these Terms to anyone else. We may transfer ours to another organisation that continues the service, and will tell you if that happens; this will not reduce your rights.